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FAQ’s

FAQ’s


Why should I use a Destination Management Company (DMC)?

When you appoint a DMC like Dream Escape, you are taking on a team of professionals with a deep and intimate knowledge of the destination you are visiting. Using a DMC saves you time, makes things simple and helps ensure that nothing is left to chance. A DMC uses its relationships and purchasing power to negotiate the best deals and gain exclusive access to properties that are not normally available to the public.

Why should I use Dream Escape?

We realise that time is a precious commodity, especially when it comes to planning inspirational travel experiences. Dream Escape affords you peace of mind by dealing with all your arrangements and identifying suitable properties, seeking out inspirational travel experiences and ultimately orchestrating your entire trip. We pride ourselves on our dependable local knowledge and our reliable and trustworthy suppliers. Between us, we have many years experience organising luxury, tailor made trips for our discerning clients. We only work with the best suppliers and know them personally and all the destinations and properties we use are visited regularly by members of the team to ensure we keep up to date with new products and developments.

What makes Dream Escape different from a travel agent?

We do not arrange international flights as a travel agent would. We create our own bespoke itineraries for each and every client. No trip is ever the same. They are made up of ingredients that we put together having found and discovered them ourselves whilst travelling around all our destinations. We have built up special relationships with all the owners of the properties we use along with all our other suppliers. We use guides that can transform your trip from merely a good one into a truly extraordinary one with their enthusiasm, knowledge and general passion for the country being visited.

Can we book accommodation direct?

No. We prefer our clients NOT to book their accommodation direct themselves. We have learnt through experience that it is important when planning a luxury bespoke trip to make sure that we are in control of all the arrangements. Above all we obtain favourable rates due to our personal relationships with the properties. It also ensures that we leave nothing to chance and that everything organised fits seamlessly together to provide the experience you and your clients are expecting.

Do you book international flights?

No. Dream Escape does not directly book or issue International flights to or from your chosen destination. However, we do arrange internal flights, private charter flights, boat and helicopter transfers as part of the overall trip. We will take over the travel arrangements once you or your client arrives in the country being visited.

Do you work with travel agents?

Yes. We are very happy to work with travel agents from all over the world. Travel agents understand their clients needs and expectations and Dream Escape understand the chosen destinations and match these expectations seamlessly. As such, the perfect holiday can be consistently delivered.

How do you plan our trip?

You will either call us on +44 (0)845 260 1085 (+353 (0)1 447 5235 for Ireland enquiries), email us on enquiries@dreamescape.co.uk or complete our online enquiry form and we will get back to you within 24 hours (48hrs over a weekend). We will then discuss your requirements and generally get to know one another. Once we have a good feel for your or your clients travel style, expectations and budget together with preferred destination and dates, we will start work on an exciting itinerary for you. When you are 100% happy with the proposed itinerary we will take care of every detail – including everything that needs to be booked, reserved, fine-tuned and arranged. We will always be on hand or at the end of the phone 24/7 while you or your clients are travelling with us.

  • "Lovely suite. Fabulous private tours. Everything has exceeded our expectations. "

    William A Heim, Client

  • "I had the most wonderful time with you and learned so much...What you offer is rare and much needed in the truly exclusive travel world. "

    Jean Newman-Glock Signature Travel Network

  • "You were the heart and soul of the trip….I truly admired your sunny personality, sense of humor, organization and professionalism.  You also demonstrated  that a guide’s work is never done as you were constantly researching….. Did you ever rest??? "

    Sharon Delano Frosch

  • "We want to thank you and the team from Dream Escape.  All six of us in our group had a wonderful time, and we all agreed we owed that in large measure to the work of Dream Escape. From the onset of working with you, you demonstrated a tremendous knowledge about all the activities we wished to pursue —from playing golf to dining at excellent restaurants to seeing historical sites and the Tattoo and Fringe Festival.  And, then you executed "

    Thomas Cohen, Client

  • "THANK YOU a zillion times over for choosing/assigning Rosie to be with this family.  She MADE the trip for them – there’s no other way to put it! "

    Jill Jergel, Frontiers International Travel

  • "Our holiday in Scotland now tops their lists of best trips…… To their growing list of amazing and memorable first-time experiences, our sons may add fishing for trout and salmon on the River Tay; steering a motor boat on Loch Ness; and taking private guided tours on Culloden Moor Of the eight full days we were in Scotland, Alex and Mattie thought each and every day was the best"

    Michael Guadarrama & Trammi Nguyen clients of Peter Carideo. CRC Travel

  • "All six of us were deeply moved by the whole experience. Bravo Dream Escape "

    Max Levy, Direct client

  • "Thank you Karen and all of the staff and guides affiliated with Dream Escape…..the Flemings are having an awesome tour of Scotland. You all have made me look like a star! "

    Joni Gerace, The Travel Society, LLC

  • "Thanks for all your help and we can chalk this one up as a big success!   Our anniversary celebration was all we could have hoped for "

    Clients of Courtney Regan Affiliate of Brownell Travel

  • "Rosie was MORE than outstanding – she went out of her way to help us in every regard...She was so knowledgeable – we all loved her"

    Jill A. Jergel, Frontiers International Travel

  • "I cannot thank you, Nicola and all the Dream Escape “clan” for the wonderful care & attention you have provided, and are providing for my clients"

    Cindy Evans, Travel Consultant

  • "I hope I have another opportunity to work with Dream Escape in the near future. The company is so professional, yet approachable and easy to work with. It has been a pleasure!"

    Carole McFarland, Universal Travel

  • "Dream Escape is delivering in a superb manner. Jim Johnston is a great driver and one of the best guides we've had - I wish to very much thank the Dream Escape Team for fulfilling a Dream…"

    Donald M. Davis, President, Luxury Travel, Inc.

  • "Thank you all so much it's great to have trusted friends on the ground to take care of our clients!"

    Peter Carideo, CRC Travel

  • "The trip was great.... Dream Escape is the name of the game"

    Ann Lipschitz, Worldview Travel

  • "Your level of service is just outstanding"

    Debra Fini, VWTI

  • "Dream Escape don’t just organise trips – they create adventures"

    Financial Times, How to Spend it

  • "It was, without doubt, one of the most spectacular weekends I have ever had"

    Country Life

  • "David Tobin’s an ace at getting inside private castles and estates and he’s well connected.... "

    Conde Nast Traveller Magazine

  • "The level of service they provide is outstanding. They truly care about every aspect of the trip to ensure you have a fantastic stay. Rosie is a hidden gem of a tour guide. Just fabulous."

    Yvonne Malka, Signature Travel Network, April 2018